Privacy Policy
Effective date: October 21, 2026
This policy explains what information Guardian Home Equity Group ("Guardian," "we," "us") collects through our website, guardianhomeequity.com, and when you contact us, how we use it, and the choices you have.
Information we collect
- Information you give us when you fill out our form, call, or email us: your name, phone number, email address, your relationship to the property, the property address, the type and approximate date of the sale, whether you received a letter about surplus funds, how you'd like to be contacted, any case details or notes you write, and your agreement to be contacted.
- Basic technical information that websites commonly receive, like your IP address, browser type, and pages visited. This site does not use advertising or tracking cookies.
How we use your information
- To respond to your request and contact you about your case, using the methods you agreed to.
- To review whether surplus funds (excess proceeds) may exist in your case and to provide the services you ask for.
- To keep records, including a record of your consent to be contacted, and to meet legal requirements.
How we share your information
We do not sell your personal information. We share it only:
- With service providers that help us run this website and our business, such as our website host (Cloudflare), our form-delivery service (Web3Forms), our email provider, and our phone provider. They may use it only to provide those services to us.
- With the court, county, trustee, lender, attorneys, or others involved in your claim, only when you ask us to or it's needed to provide the service you requested.
- When required by law, or to protect our rights or the safety of others.
Mobile numbers and SMS opt-in data and consent are not shared with, or sold to, third parties or affiliates for marketing or promotional purposes. The service providers above (for example our texting provider) receive your number only to deliver our messages to you. All other categories above exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
SMS: No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Text messaging opt-in data and consent will not be shared with any third parties. See our Terms of Service for SMS program details. Reply STOP to opt out, HELP for help. Msg & data rates may apply.
Calls, texts, and emails
We contact you only in the ways you agreed to. You can ask us to stop at any time by telling us on a call, emailing [email protected], or replying STOP to any text. Agreeing to be contacted is not a condition of receiving any service.
Text messages (SMS)
- How you opt in: by checking the text-message box on our website form, or by texting a keyword such as CLAIM to (877) 663-0006. We keep a record of your consent (date and time, the wording you agreed to, and the IP address or message it came from).
- What we send: messages about your request and your surplus-funds case, such as case updates, document requests and appointment reminders. Message frequency varies.
- Costs: message and data rates may apply. Carriers are not liable for delayed or undelivered messages.
- Opt out: reply STOP (or STOPALL, UNSUBSCRIBE, CANCEL, END or QUIT) at any time. You'll stop getting texts from us. Reply START to opt back in.
- Help: reply HELP, email [email protected] or call (844) 748-2738.
- Sharing: mobile numbers and SMS opt-in data are never shared with or sold to third parties for their marketing. See also our SMS Terms.
Third-party services on this site
This site loads fonts from Google Fonts, which means your browser connects to Google's servers and Google may receive your IP address. See Google's privacy policy for details.
How long we keep information
We keep your information as long as needed to provide our services or as required by law.
Security
We use reasonable measures to protect your information. No website or email system is completely secure, so please don't send Social Security numbers or bank account numbers through the website form.
Your choices
You can ask us to update or delete your information, or to stop contacting you, by emailing [email protected] or calling 1-844-7GUARD8 (844) 748-2738. Depending on where you live, you may have additional privacy rights under state law.
Children
This site is not intended for children under 13 (or under 18 where required), and we do not knowingly collect their information.
Changes to this policy
We may update this policy from time to time. The effective date above shows when it last changed.
Contact us
Guardian Home Equity Group
The best way to reach us is by email or phone:
Email: [email protected]
Phone: 1-844-7GUARD8 (844) 748-2738